Run Symantec Security Check

Symantec has an free on-line Security and Virus scanner. You can use this if you have Internet Access. Running these tools occasionally is a great double-check for the everyday Symantec AntiVirus product that should be installed on your College machine.

 

NOTE: These steps are written for College Enterprise (EN) Computers with Windows XP.

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Run Security Scan

1. Go here: http://security.symantec.com/default.asp.
2. If you receive a Pop-up blocked message, click to Temporarily Allow Pop-ups.
3. Then when asked if you want to close this window, click Yes.
4. Click on "This website might require the following ActiveX control: ....." and choose Install ActiveX Control....
5. Under the Security Scan icon, click Start.
6. Click I accept. Click Next.
7. Click on the This website wants to install the following add-on: and choose Install ActiveX Control. Click Install.
8. Click on the This website wants to install the following add-on: and choose Install ActiveX Control. Click Run.
9. Wait while your computer is tested for vulnerability to Online Threats. Do not leave the window or interrupt the process. If you do the scan will stop and need to be restarted.
   
10. When finished, your machine should have all green checkmarks or Safe ratings.
    
    NOTE: If the Hacker Exposure Check displays the "At Risk" message and when you click on the Show details and then the View a detailed analysis of your test results links, you see that Port 23 - Telnet and Port 80 - HTTP are marked as Open, are you in a County Extension Office? If so, the two "open" ports are open for the ROUTER in your office. They are open so we can connect to and manage the router from University Park. This is a "risk" per se, but a manageable one.
    
    NOTE: If you receive other At Risk or Possible Risk ratings, click the Show Details links. Print or write down these results. Contact Computer Support for assistance.

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Run Virus Detection

1. Go here: http://security.symantec.com/default.asp.
2. If you receive a Pop-up blocked message, click to Temporarily Allow Pop-ups.
3. Then when asked if you want to close this window, click Yes.
4. Click on "This website might require the following ActiveX control: ....." and choose Install ActiveX Control....
5. Under the Virus Detection icon, click Start.
6. Click I accept. Click Next.
7. Click on the This website wants to install the following add-on: and choose Install ActiveX Control. Click Install.
8. Click on the This website wants to install the following add-on: and choose Install ActiveX Control. Click Run.
9. Wait for the scan to complete. Do not leave the window or interrupt the process. If you do the scan will stop and need to be restarted.
   Note: Windows XP can have from 30,000 - 45,000 files to scan.
10. If threats are found, continue with Steps 6 - 8. If your Virus Status is Safe, close the window. You're done.
    
11. If Threats or Viruses are found, you may see a screen similar to this.
    
    
    
    
12. You will want to open the folders listed above and delete the infected file or files.
    
    For example, to delete the NDNuninstall6_38.exe file, you would open My Computer; then Local Disk (C:), then Windows. When you open the Windows folder, you may need to click Show the contents of this folder to display the files. Then go to the View menu and choose Details. Locate and delete the NDNuninstall6_38.exe file.
    
13. You could also contact Computer Support via the Help Desk Submission Form for help with removing the threats. Please print the above page as a reference. You could also copy and paste the Threat listing into the Problem Details section of the form.