Cleanup your E-mail


Our goal for College Outlook with Exchange accounts is 1 GB (or 1,000 megabytes (MB)) of storage space per user with a reasonable amount of flexibility. This is roughly equivalent to 12,000 e-mail messages (including attachments and calendar data) in total for all of your folders. If your storage space goes beyond 1GB then you will receive a reminder that you should take action to free up disk space.

 

Large folder sizes directly affect you, the user. The more space your mailboxes take up, the slower your e-mail access will be since there's so much information for the system to transfer from the server to your computer.


Reduce the Size of your E-mail Disk Space

There are several steps you can take to manage your storage space.

  1. Periodically empty the Deleted Items folder. This is a good end-of-the-week task.
  2. Delete all items older than a certain date.
    • Examples: two-year old e-mail or outdated meeting notices.
    • You can sort your mailboxes by date received or do an Advanced Find to locate those messages older than a certain date.
    • Once deleted, they should also be deleted from the Deleted Items folder.
  3. Move seasonal or less used folders to local storage instead of on the server. See steps on How To Move Seasonal or Less Used Outlook Folders.
  4. Delete attachments from Sent Mail.
    • Outlook/Exchange saves a copy of all attachments that you send or receive onto the Exchange server.
    • It's logical that if you send someone an attachment, that the file is already stored on your computer, therefore another copy on the Exchange server may not be necessary.
    • You can sort a folder by attachments (the little paper clip).
    • Bring up the e-mail message, highlight the attachment and delete it.
    • Then exit and save the message.
  5. File incoming attachments into the proper folder within My Documents.
    • Right-click on the attachments icon.
    • You can then select "Save As" to save the attachment.
    • Next you can delete the attachment from the server by right-clicking the attachment icon and selecting "Remove".
    • This keeps the e-mail message without the attachment taking up space on the server.
  6. Periodically delete items from the Sent Items folder. This is a good end-of-the-month task.

    Note: To see a video of this How To, right-click on this link and choose Save Target As. Save to your Desktop. Once the file is downloaded, double-click to open the file. This video was recorded in Outlook 2003. All the concepts still apply.

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Penn State University College of Agricultural Sciences