Configure Outlook 2003 to use RPC over HTTP ... in the New Domain


You can configure your Email account in Microsoft Office Outlook 2003 to connect to the College's Exchange Server over the Internet without a VPN connection (Cisco Virtual Private Network). This feature is known as a "RPC over HTTP " connection. The RPC stands for "remote procedure call."

 

Note: When using RPC over HTTP you will always need to enter your username and password when you open Outlook and you will always need to put AG\ in front of the username. Ex: AG\bnr1

 

Note: Setting up Outlook to use RPC over HTTP is recommended in these situations:

  • Laptop machines that are frequently used out of the office and have access to a high speed Internet connection for email.
    Note: when using slower speed connections, we recommend using Outlook Web Access.
  • For both desktop and laptop machines in Offices that are NOT part of the PSU network.
    Note: County extension offices are on the PSU network. Note: you can still use VPN after Outlook is configured with an RPC over HTTP connection. Outlook will function in either case.


Apply RPC over HTTP to an existing account

  1. If Outlook is open, from the File menu choose Exit.
  2. Click Start and then Control Panel.
  3. If Control Panel is in Category view, click the Switch to Classic View link on the left
    and then double-click the Mail control panel.
    If Control Panel is in Classic view, double-click the Mail control panel.
  4. Click E-mail Accounts. The View or change existing e-mail accounts radio button should be selected. Click Next.
  5. The Microsoft Exchange Server should be selected. Click Change.
  6. Click the More Settings... button. Click the Connection tab.
  7. In the Exchange over the Internet section (at the bottom), click the Connect to my Exchange mailbox using HTTP check box.
  8. Click the Exchange Proxy Settings button.
  9. In the Use this URL to connect to my proxy server for Exchange box, type

    exchange.ag.psu.edu

  10. The Connect using SSL only box should be checked.
  11. Click the Mutually authenticate the session when connecting with SSL box.
  12. In the Principle name for proxy server box, type

    msstd:exchange.ag.psu.edu

    Note: Be certain that entries from Step 9 and 12 are correct. Do not have a space before or after the entries. In Step 12, after msstd there is a colon ( : ). It is not a semicolon. The text should be in all lower-case as well.

  13. Click the On fast networks, connect to Exchange using HTTP first, then connect using TCP/IP box.
  14. At the bottom of the dialog box, in the Use this authentication when connecting to my proxy server for Exchange list, change the setting from NTLM Authentication to Basic Authentication instead.
  15. The Exchange Proxy Settings dialog box should look like this:



  16. Click OK. Click Apply. Click OK. Click Next. Click Finish.

    Note: If you get "stuck" at the above step and can't go forward, you need to double-check the settings in the settings in the Exchange Proxy Settings dialog box.

  17. Click Close. Disconnect VPN if connected.
  18. Open Outlook. You will be prompted for a User name and password.
  19. In the User name box, type:

    AG\ and then your username. Ex: AG\bnr1

  20. Enter the password for the account. Click OK. In some cases, you may be prompted for the password a second time, please enter it.
  21. Outlook should open normally.You're done.
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Configure a new Account with RPC over HTTP

  1. On your Local Disk (C:), create a folder called Local Documents if one doesn't already exist. In that folder create a folder called Outlook-PST-OST.
  2. If you are in a County Office or at a non-PSU campus location, you must establish a VPN connection before beginning this process. Do so now.
  3. Click Start, then Control Panel.
  4. If Control Panel is in Category view, click the Switch to Classic View link on the left
    and then double-click the Mail control panel.
    If Control Panel is in Classic view, double-click the Mail control panel.
  5. Select Microsoft Exchange Server. Click Next.

    Note: The College uses two Microsoft Exchange Server addresses. Most accounts are on the EXEVS1.ag.psu.edu server. This includes all county extension staff. Others may be on the EXEVS2.ag.psu.edu server (example: Crop and Soil Sciences faculty and staff).

  6. In the Microsoft Exchange Server address, enter EXEVS1.ag.psu.edu.
  7. The Use Cached Exchange Mode box should be checked.
  8. In the User Name box, enter your UserID. Ex. bnr1
  9. Click the Check Name button.

    Note: your UserId should become your name (underlined) and the full Exchange server name should appear. If the name can't be found, enter EXEVS2.ag.psu.edu and try again. If the name still can't be found, contact Computer Support for help.

  10. Click the More Settings button. Click the Advanced tab.
  11. Click Offline Folder File Settings. Click Browse.

    Note: If the Browse button is grayed out, click Cancel, then uncheck Use Cached Exchange Mode. Click Offline Folder File Settings. Click Disable Offline Use. Click Yes. Repeat Step 10. Make sure to turn Cached Mode back on.

  12. Click the My Computer icon. Open the Local Disk (C:). Open the Local Documents folder. Open the Outlook-PST-OST folder.
  13. Edit the default file name to be outlook-RPC.ost.
  14. When ready, click Open. Leave the Encryption setting at the default. Click OK. Click Yes. Click Apply.
  15. Click the Security tab.
  16. From the Logon network security drop-down menu, select Password Authentication (NTLM), instead of "Kerberos/NTLM Password Authentication". Click Apply.
  17. Click the Connection tab.
  18. In the Exchange over the Internet section (at the bottom), click the Connect to my Exchange mailbox using HTTP check box.
  19. Click the Exchange Proxy Settings button.
  20. In the Use this URL to connect to my proxy server for Exchange box, type

    exchange.ag.psu.edu

  21. The Connect using SSL only box should be checked.
  22. Click the Mutually authenticate the session when connecting with SSL box.
  23. In the Principle name for proxy server box, type

    msstd:exchange.ag.psu.edu

    Note: Be certain that entries from Step 20 and 23 are correct. Do not have a space before or after the entries. In Step 20, after msstd there is a colon ( : ). It is not a semicolon. The text should be in all lower-case as well.

  24. Click the On fast networks, connect to Exchange using HTTP first, then connect using TCP/IP box.
  25. At the bottom of the dialog box, in the Use this authentication when connecting to my proxy server for Exchange list, change the setting from NTLM Authentication to Basic Authentication instead.
  26. The Exchange Proxy Settings dialog box should look like this:


  27. Click OK. Click Apply. Click OK. Click Next. Click Finish.

    Note
    : If you get "stuck" at the above step and can't go forward, you need to double-check the settings in the settings in the Exchange Proxy Settings dialog box.

  28. Click Close. Disconnect VPN if connected.
  29. Open Outlook. You will be prompted for a User name and password.
  30. In the User name box, type:

    AG\ and then your username. Ex: AG\bnr1

  31. Enter the password for the account. Click OK. In some cases, you may be prompted for the password a second time, please enter it.
  32. Outlook should open normally.
  33. You should see the following message.

    Preparing Outlook for first use
    Retrieving mailbox settings ...

  34. Outlook should then open. In the lower right you will now see word Connected.

    At this point you are done. But Outlook is also downloaded a copy of your mail from the Exchange server. You will see it "Updating ..." folders in the lower right. You should allow this process to complete. You may stop it. But then you won't have access to all your mail if you then Work Offline.

  35. To complete the remaining setup steps, start with Section 2 of the Configure Outlook 2003 with Exchange Settings.

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How To Configure Outlook 2003 to use RPC over HTTP AFTER Domain Migration
6/19/06 [jsw]; updated 11/28/06 [vcv]

Penn State University College of Agricultural Sciences