Access Outlook Web Access
Users on the College of Ag Sciences Exchange Server can access their email from anywhere that has an Internet connection. This is called Outlook Web Access.
It allows you to read, respond, and create email messages, view your calendar, tasks, and other aspects of your Outlook.
Refer to our How To Understand OWA browser window for more information on using OWA.
- Open Internet Explorer.
- In the Address bar type the following: http://email.ag.psu.edu/.
- If you get a security window, click OK.
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A logon window will appear.
Note: In the Logon window, the domain name of ag followed by a slash, ag\, will be entered for you in the first box. Please leave the ag\ in this box.
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In the Domain\user name box, click at the end of the ag\. Then, type your Username.
- Your Username is your College of Ag Sciences AG account Userid.
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In the Password box, type in your College of Ag Sciences AG account password.
Fig. 1 - OWA Client and Security Options
Note: Under Client, leave the default choice of Premium selected to see all of the Outlook Web Access features. This window will look and feel like Outlook. The Basic choice provides fewer features than the Premium client but offers faster performance. Use the Basic client if you're on a slow connection.
Note: Under Security, leave the default choice of Public or shared computer selected when using OWA from a non-College of Ag Sciences EN machine. Examples: Shared Lab computers and computers in public locations like libraries or kiosks. Select the Private computer choice when using a College of Ag Sciences EN machine either in the office, on the road, or at home. You can also use this option on a non-EN, home-based machine. By selecting this security option, you acknowledge that you are the only person who uses this computer. In this case, the Exchange server will allow a longer period of inactivity before logging you off.
Note: To ensure security, the default Security choice will remain at Public or shared computer. You will need to select the Private computer choice each time you use OWA from your EN machine.
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Under Client, the radio button should be set to Premium.
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Under Security, the radio button may be left at Public or shared computer. If needed, you may set the radio button to Private computer.
- Click OK.
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Your Inbox and your email will now open in the web browser.
Access OWA with Windows 98, 2000, ME, or NT
- Open Internet Explorer.
- In the Address bar type the following: http://email.ag.psu.edu/
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A small logon window will appear.
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In the User name box type your Username.
- Your Username is your College of Ag Sciences AG account Userid.
- In the Password box, type in your College of Ag Sciences AG account password.
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In the Domain box type AG.
- No period at the end!
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Click OK.
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Your Inbox and your email will now open in the web browser.
Troubleshooting tips
"Could not be logged on" error message. If you see this message, you should reenter the Username and password combination. Be sure that the Caps Lock key is not down. Be sure to include the ag\ before your username. And the username is only the Penn State Access Account or UserID (ex: vcv1). Do NOT add the @psu.edu to the Username when logging in.
You could not be logged on to Outlook Web Access. Make sure your domain\user name and password are correct, and then try again.
No error message. OWA Logon screen simply refreshes. When you enter your Username and password combination, nothing appears to happen. And you're sure you are entering the correct information. In this case, Internet Explorer may not be set to accept Cookies. You will temporarily set the application to accept all cookies. Then attempt to login.
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Open Internet Explorer.
- From the Tools menu, choose Internet Options. Click the Privacy tab.
- Click the Default button.
- Drag the slider on the left down to the lowest setting, Accept All Cookies.
- Click Apply. Click OK.
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Attempt to login to http://email.ag.psu.edu/ again.
Note: If this is successful, follow steps 7 - 12 to set the Cookies settings back to the College standard. If this was unsuccessful, you should contact Computer Support for assistance via the Help Desk Submission Form AND you should also follow steps 7 - 12 to set the Cookies settings back to the College standard.
- In Internet Explorer, From the Tools menu, choose Internet Options. Click the Privacy tab.
- Click the Advanced button.
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Select the Override automatic cookie handling checkbox.
Set First-party Cookies to Accept.
Set Third-party Cookies to Block.
Select the Always allow session cookies checkbox.
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Click OK. Click OK.