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How To... documents are step-by-step instructions for College IT tasks. To view a How To, you can Click on a Category to see a list; or, you can Enter a Search term in the How To Search box; or, you can Scroll Down to browse the How To's.

Adobe Connect (Breeze)   Adobe Presenter Communications     Mobile-Devices Enterprise Computers     NetMeeting     AG Domain     Server     Utilities     Windows XP     Windows XP - Service Pack 2 Filemaker Pro Forms Hardware     Mobile-Devices     Printers   Internet Explorer

Microsoft Office 2007     Access 2007     Excel 2007     Outlook 2007     PowerPoint 2007     Word 2007 Microsoft Office     Access     Excel     Outlook         Calendar         Contacts         E-mail         Ninja         Outlook Web Access         Tasks     PowerPoint     Word     Install / Uninstall Password Podcasting   Scanning and Graphics     Microsoft Photo Editor     Microsoft Picture Manager

SharePoint Summarizing Data with Excel Utilities     Adobe Acrobat     Antivirus         Symantec Antivirus     NetMeeting     Spyware software     VPN Web Development     County Web Pages     DreamWeaver     Web Calendar Windows XP     Service Pack 2 (SP2) Archive

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Adobe Connect (Breeze)

• Adobe Connect (Breeze) Presenter Tips
• Adobe Connect Meeting Host Checklist
• Breeze Meeting Case Studies
• Create a Breeze Meeting
• Entering a Breeze Meeting or Logging on to the Breeze Server
• Entering and Leaving a Breeze Meeting
• Quick Start for Hosts on Camera & Voice Pod
• Quick Start for Hosts To Use Share Pod
• Set Roles & Permissions of Attendees
• Tips for Troubleshooting Audio Problems in Breeze
• Understand Breeze Meeting Roles and Permimssions
• Understand Broadcasting Video and Audio in a Breeze Meeting
• Understand the Share Pod in Breeze Meetings
• Use the Penn State Participant Batch Upload Utility

Adobe Presenter

• Get Started with Adobe Presenter 6 when using PowerPoint
• Get Started with Adobe Presenter 7 when using PowerPoint
• Publish your Presentation in Adobe Presenter 6
• Publish your Presentation in Adobe Presenter 7
• Recording and Editing Audio in Adobe Presenter 6 & 7
• Using the Slide Manager in Adobe Presenter 7
• Using Themes and the Theme Editor in Adobe Presenter 7
• Viewing and Sharing the Presentation (Adobe Presenter 6 & 7)

AG Domain

• Access Outlook Web Access ... in the AG domain
• AG Domain DNS & WINS Network Setting
• Cleanup your E-Mail
• Configure Outlook 2003 to use RPC over HTTP ... in the AG domain
• Create a Subfolder in your inbox in Outlook
• Migrate your Blackberry
• Record your Outlook Calendar Permissions

AntiVirus

• Create/Edit Symantec Endpoint Protection Scheduled Scans
• Create/Edit a Scheduled Scan of your HD with SAV 10.1
• Create/Edit a Scheduled Scan of your HD with SAV 9.x
• Delete a Quarantined File from Symantec Antivirus
• Disable Symantec Endpoint Protection for Software Install
• EN Computer Quick How Tos (UP)
• Install and Configure SAV Corporate Edition 9.x for Windows
• Install and Configure SAV Corporate Edition 10.1 for Windows
• Remove Symantec / Norton AntiVirus and LiveUpdate
• Run Symantec AntiVirus LiveUpdate Check
• Run Symantec Endpoint Protection LiveUpdate Check
• Run Symantec Security Check
• Run Trend Micro's House Call
• Symantec AntiVirus (SAV) client scanning for hours

Communications

• Configure Your iPhone
• Migrate your Blackberry
• Selecting Mobile Devices
• Window Mobile Phone Sync with Exchange Server

Dreamweaver

• Add a Podcast to your County Webpage
• Add or Edit links on 2nd level pages county web pages
• Clean Up HTML using Dreamweaver 4
• Create a Form in Dreamweaver 4
• Create a Site Management File in Dreamweaver 4
• Create a Site Management file in Dreamweaver CS3
• Create Alt Tags in Dreamweaver
• Create and Use Tables in Dreamweaver 4 or CS3
• Create Links in Dreamweaver
• Download and Edit Helper Pages for your county
• Edit Keywords and Add Description to Web Pages
• Insert & Modify Images in Dreamweaver
• Manage your Links in Dreamweaver 4
• Map a Network Drive for Dreamweaver
• Re-enter or Update Dreamweaver Password
• Save a County Web Page Template using Dreamweaver
• Search and Replace Text in Dreamweaver 4
• Starting an Extension Web Page from 3rd Tier Template in Dreamweaver
• Update Current Issues on a County Home Page
• Use the Check In/Check Out System in Dreamweaver
• Use the Files Panel in Dreamweaver CS3
• Use the Site Management Window in Dreamweaver 4

EN Computers

• Connect with ACE Client for Credit Card Processing
• Create a Dial-up Connection for an EN Notebook
• Create a Dial-up Connection for the Penn State Travel Calling Card
• Forward your Access Account to Exchange
• Forward your PSU Email
• Lock your Computer
• Use Roxio to Backup your Data
• Use Sonic RecordNow! to Backup your Data
• Use Windows XP to Backup your Data
• Work with Offline Files

FileMaker Pro

• Access Standard USPS Abbreviations in Mailing List v4.1
• Apply a Format to a Field in FileMaker Pro v4
• Apply FileMaker Pro 4.0v2 Updater
• Apply FileMaker Pro 4.0v3 Updater
• Clone a FileMaker 4.x File
• Compress a FileMaker Pro 4.x File
• Convert an Older FileMaker Pro database to FileMaker Pro 4
• Convert Excel file to FileMaker Pro 4
• Create a Button in Filemaker Pro v4
• Create a FileMaker Pro v4 File
• Create a Script in FileMaker Pro v4
• Delete Address Records from Mailing List v4.1
• Empty TEMP folders
• Enter a Record in Mailing List v4.1
• Enter Prefs Screen Optional Fields for Mailing List v4.1
• Enter Prefs Screen Required Fields for Mailing List v4.1
• Prevent Crashes in Financial Records 4.1
• Prevent Winspool.drv errors in FileMaker Pro Files
• Recover a FileMaker Pro v4 file
• Share FileMaker Pro Database Files on a network
• Share FileMaker Pro files on Windows XP Service Pack 2 machines
• Understand the Mailing List v4.1 Program
• Use the Printing Screen for Mailing List v4.1
• Use the YDAR
• Use the zRecover_FR_Files program

Forms

• Request Access Account for Benefits Eligible Employee
• Request Access Account for County-based Employee
• Request Summer Assistant and/or Intern Accounts
• Request Short Term Wage Payroll Employee Account
• Request Sharepoint Access for non-PSU Users
• Use the Photo Release Form

Hardware - Other

• Connecting Creating Health Speakers to a Computer & Other Equipment
• Configuring the Apple iPhone to Access the College of Ag Exchange Server
• Projector Tips
• Salvage County Equipment
• Selecting Mobile Devices
• What To Do if Your Computer is Stolen

Hardware - Printers

• Add a LPR Printer to Windows XP
• Add a Printer via a Standard TCP/IP Port
• Add a Shared Network Printer in a County Ext Office with a Print Server
• Assign an IP Address on HP Printers
• Change HP Printer Properties on each Work Station
• Install HP Printer from HP Printer Wizard v3.06
• Install HP Printer from HP Printer Wizard v4.00
• Manage Your Printer
• Set up High End Apple Printer on your Windows XP computer
• Troubleshoot HP Printer with No JetDirect Page
• Update HP Install Network Printer Wizard

Internet Explorer

• Install QuickTime for Windows using the Standalone Installer
• Limit Spyware Infections
• Organize & Delete Favorites in IE v7
• Update Sun's Java Software
• Use Internet Explorer 7's Phishing Filter
• Use Pop-up Blocker on a Windows XP SP2-based computer
• "Wrong" Information being entered in Internet Explorer Form fields

MS Office - Access

• Add and Delete Records in Access
• Create and Use Queries in Access
• Data Base Terminology and Environment in Access
• Find and Edit Records in Access
• Sort or Filter Records in Access
• Use Calculations in Access Queries
• Use the Spell Checker in Access

MS Office - Excel

• Add Formatting to an Excel 07 worksheet
• Add or Edit a header or footer in Excel
• Adjust Chart Formatting in Excel
• Changing Column Widths and Row Heights in Excel
• Configuring Excel for Web Output
• Consolidate Data in Excel
• Create & Apply Styles in Excel
• Create 3-D Formulas in Excel
• Create a Combination Chart in Excel
• Create an Outline in Excel
• Create and Maintain External Links in Excel
• Create & Update a Chart in Excel 2007
• Customize Toolbars & Menus in Excel
• Cut & Copy Data in an Excel Worksheet
• Enter and Edit Formulas in an Excel Worksheet
• Entering Simple Functions and Use AUTOSUM in an Excel Worksheet
• Explore view options in Excel 07
• Filter a List in Excel
• Insert & Delete Ranges in an Excel Worksheet
• Insert an Entire Row or Column in Excel
• Linking to a Particular Excel Worksheet from a Web Page
• Making Excel Interactive on the Web
• Manage Comments and Create Text Boxes in Excel
• Navigating in an Excel Worksheet
• Open, Save, and Close an Excel Worksheet
• Preventing the Automatic Creation of Hyperlinks in Excel
• Protect an Excel Worksheet
• Save an Excel Worksheet
• Saving an Excel Chart as a Web Page
• Saving an Excel Worksheet as a Web Page
• Selecting Non-Continuous Cells in Excel
• Setting Cell Alignment in Excel
• Sort a List in Excel
• Understand Saving Excel Documents as Web Pages
• Use & Create a Template in Excel
• Using the Chart Wizard in Excel
• Work with a Range of Cells in Excel

MS Office - General

• Copying Formatting using Format Painter
• Customize the Quick Access toolbar
• Install Compatibility Pack to Read Office 2007 Files
• Install Compatibility Pack SP1 to Read Office 2007 Files
• Install Save as PDF or XPS add-in for Office 2007 from County Office
• Turn Off Advanced Text Services
• Save Office 2007 Document as 97-2003
• Use Microsoft Picture Manager

MS Office - Outlook Email

• Access Outlook Web Access
• Add Junk or Spam to Blocked Senders List
• Add Nicknames to Your Electronic Directory (Ph) Record
• Edit Your Phone Book (Ph) Entry
• Change Your E-Mail Alias
• Cleanup your E-Mail
• Configure Outlook 2003 with Exchange Settings
• Configure Outlook 2003 to use RPC over HTTP
• Configure Multiple Email Accounts on the same machine - Outlook 2003 with Exchange
• Create & Use Signatures in Outlook
• Create & Use Templates in Outlook 2007
• Create a New Outlook 2003 with Exchange Profile
• Create a SubFolder in Outlook
• Create an Out of Office Response in Outlook
• Create, Respond, Send email Messages
• Forward your Access Account to Exchange
• Forward your PSU Email
• How To Turn Off Outlook's Reading Pane
• How To Understand Phishing
• How To Understand Spam
• Move an Email Message to a Calendar Appointment
• Move Seasonal or Less Used Outlook Folder to Local Storage
• Outlook with Exchange Stops Sending/Receiving New Mail (e.g. Working Offline)
• Remove a Name from the History List in Outlook
• Remove Attachments in Outlook
• Retrieve Outlook's Internet Headers
• Sort and Group Messages in Outlook
• Unable to Open or View Outlook Attachments
• Understand the OWA Window
• Understand the To-Do bar in Outlook 2007
• Use the Address Book/Contacts in Outlook
• Use the Find Features in Outlook
• Use Flags and Reminders in Outlook 2007
• Use Outlook 2007's Forward as Attachment
• Use the Organize Features in Outlook 2003
• Use Rules in Outlook 2007
• Using Penn State's Spam Filter
• Use Search Folders to Find Messages in Outlook
• Work with Attachments in Outlook

MS Office - Outlook Calendar, Contacts

• Add 2008 - 2012 Holidays to Outlook Calendar
• Add a Public Folder to Your Favorites in Outlook
• Add a Recurring Appointment in Outlook 2003 Calendar
• Add a Recurring Appointment in Outlook 2007 Calendar
• Add or Remove a Reminder to a Meeting or Appointment in Outlook 2007
• Clean up your Contacts in Outlook
• Color Appointments and Meetings Automatically
• Color Code Your Calendar in Outlook 2003
• Color Code Your Calendar in Outlook 2007 with Categories
• Create & Send a Meeting Request in Outlook 2003
• Create & Send a Meeting Request in Outlook 2007
• Create an Event in Outlook
• Create and See a Group Schedule at a Glance in Outlook
• Create and Use a Distribution List in Outlook
• Create Web-enabled Folders in Outlook (Directory County, Directory Services)
• Display Different Calendar Views in Outlook 2003
• Enter Appointments using Outlook
• Forward and Use an Attached Contact in Outlook
• Giving Permissions for an Outlook 2003 Calendar
• Giving Permissions for an Outlook 2007 Calendar
• Make an Outlook 2007 Appointment or Meeting Private
• Manage Contacts in Outlook
• Modify Appointments in Outlook
• Print your Calendar in Outlook 2003
• Remove a Name from the History List in Outlook
• RSS Feeds Setup in Outlook 2007
• Remove Extra Contact Folders from Outlook's Address Book
• Save copies of messages in Outlook 2007
• Share and Use an Attached Contact and Distribution List
• Troubleshoot Inability to Open Shared Calendars in Outlook 2003
• Verify Computer and Outlook Time Settings
• View Another Person's Calendar
• Understand the To-Do bar in Outlook 2007
• Use Lists in SharePoint 2007 - Calendar
• Use Public Folders
• Use the Address Book/Contacts in Outlook
• Window Mobile Phone Sync with Exchange Server

MS Office - Outlook Tasks

• Change your Tasks and TaskPad view in Outlook
• Create, Edit and Manage Tasks in Outlook
• Understand the To-Do bar in Outlook 2007

MS Office - Outlook Web Access (OWA)

• Access Outlook Web Access (OWA)
• Access Outlook Web Access (OWA) ... in the new Domain
• Disabling Junk E-mail & Rules In Outlook Web Access
• Understand the OWA Window
• Use Outlook Web Access on a Windows XP SP2-based computer
• Work with Attachments in OWA

MS Office - PowerPoint

• Add sound and video to a PowerPoint presentation [Microsoft Office's Assistance site]
• Adding a New Slide to a PPT 2007 Presentation
• Changing a Presentation Theme in PowerPoint 2007
• Applying Design Templates in PowerPoint
• Changing a Slide's Layout in PowerPoint
• Create a PPT 2007 Presentation from an Installed Theme
• Create and Edit WordArt in PowerPoint
• Create and Use Autoshape in Word and PowerPoint
• Importing (Reusing) Slides into PowerPoint 2007
• Inserting and Formatting Shapes in PowerPoint 2007
• Inserting and Formatting Tables in PowerPoint 2007
• Inserting Charts into PowerPoint 2007
• Insert & Update a Chart in Word or PowerPoint 07
• Inserting Clip Art, Movies, Sounds and Pictures into a PowerPoint Slide
• Inserting, Resizing and Formatting Clip Art in PowerPoint 2007
• Inserting Movies into PowerPoint 2007
• Inserting SmartArt in PowerPoint 2007 Presentations
• Install PSU's Licensed Office 2003 Program
• Get Started with Adobe Presenter when using PowerPoint
• Narrating a PowerPoint 2007 Presentation
• Playing sounds and movies in PowerPoint 2003 [Microsoft Office's Assistance site]
• Starting a New Slide in PowerPoint
• Using a Picture or Symbol as a Bullet in PowerPoint 2007
• Using AutoContent Wizard in PowerPoint
• Using Animations on PowerPoint 2007 Slides
• Using Transitions on PowerPoint 2007 Slides
• Using the Web-Based Image Resource Library
• Using Slide Timings in PowerPoint 2007 Presentations
• Working with the Pack and Go Wizard in PowerPoint
• Working with PowerPoint 2007 Views
• Create and Insert a Screen Shot into Word or PowerPoint

MS Office - Word

• Apply Microsoft Office Updates
• Apply Borders in Word
• Add Bullets or Numbers in Word
• Apply a Drop Cap in Word
• Change the Default Envelope Fonts in Word 2007
• Convert Newsletters to HTML
• Create an Indent in Word
• Create and Insert a Screen Shot into Word or PowerPoint
• Create & Use Autoshapes in Word and PowerPoint
• Create Custom Label Layout in Word 2007
• Create Page Setup for Brochure in Word
• Create PDF's with Word 2003
• Create Tables in Word
• Create and Use Tabs in Word
• Define, Apply and Modify a Style in Word 2003
• Filter HTML in Word
• Format Tables in Word 2003
• Install PSU's Licensed Office 2003 Program
• Insert & Update a Chart in Word or PowerPoint 07
• Save a Document in Word
• Select, Cut, Copy, Paste Text and Graphics in Word
• Set the Default Font in Word
• Set the Default Line Spacing in Word 2007
• Spell Check Your Document in Word
• Use Word's Track Change Feature
• Work with Graphics in Microsoft Word
• Use a Picture or Symbol as a Bullet in Word 2007

NetMeeting

• Use NetMeeting to Join a Training Session
• Use NetMeeting to Receive Remote Support
• Use IT's NetMeeting Service

Network

• AG Domain DNS & WINS Network Setting
• Connect Wirelessly with Enterprise Computers
• Map & Disconnect Network Drives in Windows XP

Ninja

• Create a Ninja 'Allowed Senders' Domain
• Disabling Junk E-mail & Rules in Outlook Web Access
• Disabling Outlook Junk E-mail & Rules
• Retrieve Outlook's Internet Headers
• Use Spam Folders created by Ninja

Password

• Change your PSU Access Account Password and College AG Password

Podcasting

• Add a Podcast to your County Webpage
• Upload a Podcast to your PSU Blog

Scanning and Graphics

• Making Selections with Adobe PhotoDeluxe
• Modifying Your Scanned Image
• Perform OCR with Microsoft Office 2003 Document Imaging
• Use Microsoft Photo Editor to Manipulate Photos
• Use Picture Manager to Edit and Compress Photos
• Using Adobe PhotoDeluxe
• Using the Web-Based Image Resource Library

Server

• Assign an IP Address on HP Printers
• Change HP Printer Properties on each Work Station
• Create a Folder for Personal Data
• Daily Maintenance on the Server
• Restore from Your Backup on the Server
• Release and Renew IP numbers
• Swap external backup drives

SharePoint

• Access IT's training materials
• Add to a Document Library on a SharePoint Site
• Add SharePoint Site to Local Intranet Security Zone in IE7
• Add Users to a SharePoint Site
• Edit a Document in a SharePoint Document Library
• Find Information on a SharePoint 2007 Site
• Log into a SharePoint Site
• Navigate around a SharePoint Site
• Use a Discussion Board in SharePoint 2007
• Use a Picture Library in SharePoint 2007
• Use a Shared Document Library in SharePoint 2007
• Use Lists in SharePoint 2007 - Announcements, Links, and Tasks
• Use Lists in SharePoint 2007 - Calendar
• Use Lists in SharePoint 2007 - Contacts
• Use Notifications (Alerts & RSS Feeds) in SharePoint 2007

Summarizing Data with Excel

• Loading the Analysis Toolpak Add-In for Excel
• Using Excel to Summarize Surveys -- Across Multiple Topics
• Using Excel to Summarize Surveys -- Before & After, Across Topics
• Using Excel to Summarize Surveys -- Before & After, Topic by Topic
• Using Excel to Summarize Surveys - Multiple Topics, Topic by Topic
• Using Excel to Summarize Surveys -- Single Topic

Spyware

• Disable Symantec AV & Spyware Prevention
• How To Understand Phishing
• Limit Spyware Infections
• Perform Routine Computer Maintenance
• Recover from Spyware Infections
• Recover from Spyware Infections - Advanced
• Remove SpywareBlaster & Spybot-Search & Destroy
• Run Microsoft's Malware Removal Tool
• Run Symantec Security Check
• Run Trend Micro's House Call

Utilities - Acrobat

• Create and Edit Weblinks in Acrobat v6
• Create PDF's with Word 2003
• Extract Graphics from a PDF document for Acrobat 4 & 5
• Extract Graphics from a PDF document for Acrobat 6
• Extract Text from a PDF document for Acrobat 4 or higher
• Install and Configure Adobe Reader v8 for Windows
• Install and Configure Adobe Reader v9 for Windows
• Use Acrobat 8.0 to Create Interactive Forms
• Use Acrobat v4-7 to Create a Form

Utilities - VPN

• Add Programs and Ports to Windows XP SP2 Firewall Exceptions List
• Installing the VPN Client v5.x for Windows XP
• Share FileMaker Pro files on Windows XP Service Pack 2 machines
• Troubleshoot VPN Connections for Windows
• Use Cisco VPN Client 5.x with Windows XP Service Pack 2

Web

• Run a WebTrends Report for a Webpage
• Use the Web Calendar to Enter Event Data

Windows XP

• Check the Amount of RAM in your EN computer
• Check the Size of your Hard Drive in your Enterprise Computer
• Create a System Restore Point in Windows XP
• Install High Priority (Critical) Updates
• Install Windows XP Service Pack 2
• Map & Disconnect Network Drives in Windows XP
• Move or Copy Files or Folders using Windows Explorer
• Prevent Crashes in Financial Records 4.1
• Set Power Options in Windows XP
• Set up Quick Launch in Windows XP
• Turn Off Advanced Text Services
• Update Sun's Java 2 Runtime Environment Plug-in
• Use Cisco VPN Client 4.8 with Windows XP Service Pack 2
• Use Disk Check
• Use Disk Cleanup
• Use Disk Defragmenter
• Use Easy CD Creator
• Use Outlook Web Access on a Windows XP SP2-based computer
• Use Pop-up blocker on a Windows XP SP2-based computer
• Use Windows Movie Maker 2
• Verify or Re-enter Network TCP/IP Settings in EN Machines
• Verify or Re-enter AG DNS Settings
• Zip or Unzip a File or Folder in Windows XP

Archive

• Convert Mac Names to Windows with A.K.A
• Create a User Profile for ANGEL and WBT
• Create Graphics for the Web
• Log on to ANGEL and Access Group
• Obtain Support for Eudora
• Use a Web Based Training (WBT) Course Offline
• Use WBT to Access Core Curriculum