Receive continuous "Enter Network Password" errors when checking mail with Outlook 2003

 
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The problem with the "Enter network password" popup is not so much that you need to enter new data into them. The data is right there, even if you don't check 'Save password' and you just hit Enter it will use the already saved password (as long as you don't change it). You can also hit Cancel/Escape and it will skip the account and do it the next time.

In Outlook 2000, the POP account check would time out in the same manner. If you had the Send and Receive dialog hidden (it would only show in the status bar of Outlook) and you would only notice an yellow exclamation mark now and then in the same status bar. On the next automatic Send and Receive it would most probably not time out and you would get the mail after all.

With Outlook XP this changed and was fixed eventually by an update. But in Outlook 2003 the problem has returned.

Somehow Microsoft thinks it's very important that, even though you have your Send and Receive dialog hidden that you receive a notice that Outlook is not able to check the POP account. It looks like it will take another patch from Microsoft to supress the Enter network password popup and have the error showed in the status bar.

Penn State's POP mail servers do not allow mail checks more often than two minutes apart. Outlook 2003 will still display an error message because of these restrictions. Here is a sample. You will be shown the time remaining in the message.

Task 'email.psu.edu - Receiving' reported error (0x800CCC92) : 'Your e-mail server rejected your login. Verify your user name and password in your account properties. Under Tools, click E-mail accounts. The server responded: -ERR vcv1 must wait 118 seconds before checking mail again.'

To avoid problems, wait at least two minutes between checks for mail. For other information on Electronic mail at Penn State, go here:
    http://css.its.psu.edu/internet/email.html

So for now, just hit Cancel.

If new mail will not arrive, even if you wait two minutes, you may need to access your mail in another manner (ex: WebMail or POPsickle) and delete messages before they will begin to download again.


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Receive continuous "Enter Network Password" errors when checking mail with Outlook 2003 [vcv]
4-21-04

updated 6-30-2004 - vcv

 

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