|
Symantec
AntiVirus should be configured to check for newer virus defintions
on a daily basis. You can check for these updates manually at
any time.
NOTE: These steps are
written for College Enterprise (EN) Computers with Windows XP.
Run
LiveUpdate Check
- Right
Click on the Symantec AntiVirus Client icon ( see
below, looks like a Yellow Shield) in the lower right corner
of the screen and then Left Click on the words Open
Symantec AntiVirus.

- Click the
LiveUpdate button. Click
Next. Click Finish.
NOTE: If
new defintions are downloaded, they will not take effect until
you restart the computer!
top
of page
Troubleshooting
- How to
reset LiveUpdate to use the default Symantec LiveUpdate server
(LU1814 error)
http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/2001041710420013
- Error:
"LU1814: LiveUpdate could not retrieve the update list"
http://service1.symantec.com/SUPPORT/sharedtech.nsf/pfdocs/2002082616293813
- Error:
"LU1806 (or LU1816 or LU1817): LiveUpdate was not able
to install any of the <number> updates that you selected
. . . "
http://service1.symantec.com/support/sharedtech.nsf/docid/2002071915240913
- Error:
"LU6004: LiveUpdate did not complete successfully"
http://service1.symantec.com/support/sharedtech.nsf/docid/2002072309360813
top
of page
|